Will WebRTC Change the Face of Communication? [Infographic]

first_imgIf you’ve been reading my blog for a while, you know I’ve been interested in and testing Web Real Time Communication (WebRTC) applications for online video conferencing. I’m excited about the potential for WebRTC. Who wouldn’t want to have a video conference in your browser that just works? WebRTC offers great benefits for users who don’t have to download anything, for businesses who need to manage their computers and other digital devices, and developers who have better within-app communications.Unfortunately, since WebRTC isn’t supported across all browsers (Internet Explorer and Safari don’t support it), it’s problematic for me to recommend an application. This infographic from TollFreeForwarding and Gryffin Media highlights the latest developments with WebRTC and what we can expect in the future. Check out the key takeaways from the infographic.Source: Visualistan: Will WebRTC Change the Face of Communication? #infographic.Key TakeawaysWebRTC is Real Time Communication. It’s a browser-based communication platform offering audio conferencing, video chat, file sharing and data sharing. Why Users Like ItImproved communication and accessibilityNo plugin or software download requiredBetter security40 percent of WebRTC users said they most liked the fact that there were no downloadsWhy Developers Like ItBetter in-app communicationsNetwork adaptability for better performanceMultimedia management on multiple channelsWhy Companies Like ItSeamless conferencingIntegration with cloud-based servicesCost efficient replacement for traditional PBX phone systemsAbility to receive calls from SIP (Session Initiation Protocol)/VoIP (Voice over Internet Protocol) endpoints88 percent of business says the WebRTC is “increasingly important” or “already critical” to their workplacesWhile WebRTC is growing, not everyone has embraced it. Web RTC is not supported: Internet ExplorerSafariMicrosoft or Apple (Web RTC may not interact well with their video platforms)Trends in WebRTCConferences: WebRTC offers the solution for real-time video and audio content for live presentations and interviews. These tools help improve the conference experience:GoInstant (note: GoInstant was discontinued August 31, 2014)UberConferenceBrowserMeetingApplications for WebRTC continue to grow in popularity:WebRTC4all: lets various users add WebRTC video/audio functions to their current browsers nowTwillio Client: turns any device or webpage into a phoneTokBox Platform: offers the best, most seamless performance for realtime videoWebRTC Plugin Free Screen Sharing: Creates easy, in-browser sharingSpeek: Uses WebRTC as a browser-based VoIP. Users can join a call with simple URLWebRTC and the FutureWhat can we expect to see from this technology in the future?Cooler Video Games: more games will be able to incorporate high-quality real-time communication into their gameplayAdvanced Archiving: Apps are in development to allow you to record yoru WebRTC conferences and meetingsA Revolution in Customer Service: WebRTC streamlines traditional customer service techniques. Real-time, person-to-person inteaction will soon be widespreadHow Will it Work?You visit a company’s website and have a question about their productOn their website, you can click a button that will immediately connect you to a customer service representative (CSR)You can chat, speak, or video conference directly in your browserThe CSR will have your previous call or purchase history available to better personalize your experienceYou question is resolved quickly and easily, and the company makes a saleHave you tried out any WebRTC applications? What was your experience?Share this:Click to share on Twitter (Opens in new window)Click to share on Facebook (Opens in new window)Click to print (Opens in new window)Like this:Like Loading…RelatedVideo Conferencing Should Be Easy: Part 2If you’ve been a follower on my blog for a while, you know I’ve been seeking the elusive unicorn: a video conferencing application that doesn’t make me think. I want an application that doesn’t require me to download anything or set up an account. Or make me try to figure…In “Internet”Video Conferencing Should Be Easy… And Here’s An App That Makes It EasyI don’t know about you, but every time someone invites me to a video conference I cringe. What application will they use? What do I have to install on my machine? And if I install it, will it break something else? Skype. Google Plus Hangouts. WebEx. GoToMeeting. Adobe Connect. GoToMeeting.…In “Internet”Firefox is First Browser with Built-In Instant MessagingLast updated: December 27, 2016 When Firefox Hello launched earlier this year in the Firefox browser, I was excited. The chat service allowed you to make free online video calls. No download. No account to set up. It just worked in the browser. Additional features were added to Firefox Hello…In “Internet”last_img read more

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Africa’s social change champions

first_imgThe North Star Alliance is a cross-borderHIV prevention initiative that has setup a network of roadside wellnessclinics along key transport routesin Africa.(Image: border-lines.com) A game ranger student with Andrew Muir,executive director of the WildernessFoundation.(Image: www.flickr.com)MEDIA CONTACTS• Abigail NobleSchwab FoundationWilma den HartighAfrica’s five leading social entrepreneurs for 2012 have been announced at the World Economic Forum (WEF) on Africa, underway in Ethiopia.Two South Africans, Paul Matthew and Andrew Muir, are among the winners who have applied their entrepreneurial savvy to promote transformation and find creative solutions to challenges facing the country.Social entrepreneurs helping AfricaSocial entrepreneurs in Africa aren’t afraid to drive change and find innovative solutions to challenges in various fields such as education, health, environmental sustainability and enterprise development – just some of the major continental issues identified by the WEF on Africa.Some 700 leaders from government, business, civil society and academia from Africa and the rest of the world are currently in Addis Ababa debating these issues.Africa’s leading social entrepreneurs and 19 other winners from around the world will be adding their voices to the discussions, offering their perspectives on sustainability and social innovation on the continent.According to Hilde Schwab, chairperson and co-founder of the Schwab Foundation for Social Entrepreneurship, these creatives have a valuable role to play when it comes to finding new solutions to challenges such as access to healthcare, education, energy and housing to marginalised communities.“They ensure that growth, such as that experienced in Africa, is and will be inclusive,” Schwab says.New solutions to old problemsSub-Saharan Africa is now home to seven of the fastest growing economies in the world – and South Africa is one of them. The continent has been identified as the next major area of growth for the global economy, but at the same time it also has to attend to its challenges.This is where the creative problem-solving techniques of social entrepreneurs are making a major contribution.Healthcare for mobile workers in AfricaPaul Matthew, director at North Star Alliance, received the award for his foresight in establishing an organisation that addresses the impact of HIV/Aids on mobile workers such as truck drivers in Africa.The North Star Alliance is a cross-border HIV prevention initiative that has set up a network of roadside wellness clinics along key transport routes in Africa. The programme is ensuring that much needed quality health care is available to truckers who use these routes, and also to the communities surrounding them.The project is a valuable addition to the world health care system, and it is in line with the WEF’s objective to find innovative healthcare delivery models in Africa.The centres take care of truck drivers by providing prevention and treatment services such as HIV counselling and testing, as well as treatment for sexually transmitted infections.Truck drivers are considered the backbone of economic growth on the continent and many businesses in Africa rely on them as a resource. North Star’s observation at its inception was that with the incidence of disease being so prevalent, the numbers of drivers available to transport freight has, over time, decreased dramatically.Since opening its first centre in 2005 in Malawi, North Star has set up 22 additional centres in 10 countries across the continent.Conservation and social developmentEnvironmental activist Andrew Muir, executive director of the Wilderness Foundation, has dedicated his life to conservation and social development.Muir describes the foundation as a conservation organisation with a very strong people focus.“We try to find the link between nature and people,” he says.The foundation is set apart by its focus on motivating people to take care of the environment as a means to bring about social change.More than 100 000 disadvantaged and vulnerable young people from all over South Africa have benefitted from the project through its social intervention and environmental education programmes.Thousands have been trained as community leaders and national park rangers while, under the stewardship of the foundation, more than 200 000 hectares of African wilderness have been rehabilitated.Muir spent many years working closely with Dr Ian Player, one of the world’s most respected conservationists and founder of the world-famous Wilderness Leadership School and Wilderness Foundation UK. When he took the baton from Player, Muir assumed the responsibility of managing the various organisations founded by the renowned conservationist.South Africa is one of the most biodiverse countries in the world and there are many benefits to using the country’s natural capital to create green jobs.Employment in areas such as restoring degraded land or wetlands; combating soil erosion; removing alien plants; collecting and sorting recycled waste; building fire breaks or conserving woodland areas can support socio-economic development, while protecting the environment.last_img read more

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Leadership = Influence

first_imgFollow me on Twitter at:  Jonathan__HR__LawTHIS BLOG SHOULD NOT BE CONSTRUED AS LEGAL ADVICE, AS PERTAINING TO SPECIFIC FACTUAL SITUATIONS OR ESTABLISHING AN ATTORNEY-CLIENT RELATIONSHIP. I agree with leadership maven John Maxwell and others who have stated that that the key to leadership is influence.  In my view, leadership is influence.I have read a great deal about levels of leadership and level of influence. For this blog, however, I have divided influence, upon which leadership hinges, into three general categories:First, there is influence based on positional authority.  Get it done because I am your boss.This can be effective in getting a particular task done.  But because it is based, at least in part, on fear relating to authority, prudent risk-taking may be discouraged and leaders may be followed from too far a distance.Second, there is influence based on intellectual persuasion.  Here, the leader uses facts and logical arguments to gain support for the plan, program or initiative. Of course, the positional authority may increase the persuasiveness of the argument, but the request is made based on facts and logic and not authority alone.Intellectual persuasion also can be very effective.  It definitely shows respect for the recipient, but it may not be long lasting.  The leadership is, in large part, dependent on the logic, not the leader.  And do leaders really have time to explain, logically, every suggestion or requirement?Finally, there is interpersonal influence.  That is when individuals follow a leader because they personally believe in him or her.  Or at a minimum, they are pre-disposed to follow the leader. As John Maxwell aptly states:  “People buy into the leader before they buy into the vision.”The question then becomes:  “How do leaders in HR create this buy-in?”  Maxwell describes many leadership dilemmas, but one of which is the potential tension between respectability and likeability.Like many others, Maxwell believes that both are necessary and that achieving them is an on-going balancing act.It is with great admiration for Maxwell and others that I respectfully suggest that likeability may be the wrong term.  Perhaps I am nuancing, but I do not believe that leaders necessarily need to be likeable — I believe that they need to be seen as human beings who demonstrate their humanity by making emotional connections. Of course, in most cases, that makes them likeable!I make this distinction for three reasons.First, aiming for likeability may involve following rather than leading.  In some ways, it can become like chasing employee relations polls.Second, many employees will not interact closely enough with a leader to determine whether he or she is truly likable.  Authentic assessment often requires some interaction or at least proximity.Finally, likeability carries with it the potential for gender bias.  Researcher Marianne Cooper for Sheryl Sandberg’s ground breaking Lean In found some disturbing correlations between likeability and gender.When a man is successful, he is more likely to be liked by both women and men.  Sadly, the converse is true for women.  A woman who is successful is less likely to be liked by both women and men.This creates a potential vicious circle for women.  To be influential, you need to be liked.  But to be liked, you cannot be too successful?For these and other reasons, while I agree that leaders should strive to be respected by being respectful, I do not believe that the balancing goal should be likeability.  Instead, I think the compatible goal should be to gain respect through a human connection.This human connection includes a strong emotional component, the subject of next month’s blog. To quote John Maxwell but again: “Leaders touch a heart before they ask for a hand.”last_img read more

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Nightwork: A History of MIT Hacks

first_imgGrowing Phone Scams: 5 Tips To Avoid How to Write a Welcome Email to New Employees? Why You Love Online Quizzes Tags:#hack#news 7 Types of Video that will Make a Massive Impac…center_img A delightful book that should be on your summer reading list, or a potential gift for your favorite geek, is a new offering from MIT Press called Nightwork: A History of Hack and Pranks at MIT. (updated link) For those of us that went to lesser engineering schools (or perhaps greater, depending on our metrics), it is a joyful experience. The author, school historian TF Peterson, has copiously illustrated some of the more fantastic and amusing things that students have cooked up over the years, including nailing someone’s dorm furniture to the underside of the Media Lab archway, putting various objects on top of the two domes at the school, playing Al Gore buzzword bingo at commencement, and more.For those of the younger generation, you might not realize that MIT has had a long and proud hacking and pranking tradition, dating back more than 50 years to when life was simpler, computers and the Internet didn’t exist. Hacking was more than just writing clever code: it was about doing something so clever and unique that would gain you the envy of your peers. I recall many such pranks in my undergraduate youth, including barricading fellow geeks in their dorm rooms and only deliver food that was flat enough to fit under the door (well, it was funnier at the time). Included in the book is the story of Oliver Smoot, the shortest member of his fraternity pledge class, who’s name went on to become a standard of measurement of Boston’s Massachusetts Avenue bridge (some to this day even call it the “Smoot Bridge”). Later on in life he ironically became chairman of the American National Standards Institute, the organization in the US in charge of keeping our weights and measurements intact. Now, how sweet a hack can that be? The bridge’s “Smoot” lines are lovingly repainted each year, and now have become so enshrined in its structure that the traffic police use the numbers in their accident reports. Included is a copy of full Hacking Commandments, including “Thou shalt keep holy the hour of Star Trek” (well, this is somewhat dated) and “Thou shalt not divide by zero.” Pick up a copy of the book and enjoy seeing how the generations of geeks who have passed thru the school have spent many creative hours. david strom Related Posts last_img read more

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Here’s why One Direction fans are calling Perrie Edwards the new Yoko Ono

first_imgPost the big reveal by Zayn Malik about his leaving the band, Directioners created a stir on Twitter by blaming his fiancee, Perrie Edwards for the boy band breakup.Image credits: www.dailymail.co.uk Regarding the end of his stint with the band, Zayn said, “My life with One Direction has been more than I could ever have imagined. ‘I am leaving because I want to be a normal 22 year old who is able to relax and have some private time out of the spotlight.’I know I have four friends for life in Louis, Liam, Harry and Niall. I know they will continue to be the best band in the world,’ he added.Image credits: ReutersHowever fans continued to blame Perrie, going as far as drawing comparisons between her and Yoko Ono, the wife of the late singer John Lennon, who was credited with the breakup of the legendary band, The Beatles.WHOS THE BEST BANDWRECKER? FAVE FOR YOKO ONO. RT FOR PERRIE EDWARDS pic.twitter.com/2FvZwvTqp0 Whiteney (@sykesmeeupp) March 25, 2015So is Perrie Edwards like the Yoko Ono of the 21st century? petra? ?? (@niallzmuffin) March 26, 2015This is literally the Beatles break up. Perrie Edwards is the new Yoko Ono pcd (@illaurminati) March 25, 2015I think Perrie Edwards just pulled a Yoko Ono with Zayn tbh Lani (@lollilani) March 26, 2015Though Zayn’s exit has led to a wave of sorrow in the fandom, the band will continue as a four member act with Niall Horan, Liam Payne, Harry Styles and Louis Tomlinson.advertisementlast_img read more

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